MedCentral Shelby Hospital Achieves Recognition as one of Healthgrades
2013 Outstanding Patient Experience Award™ Recipients
MedCentral Shelby Hospital announced today it is among a select group of hospitals
identified as providing outstanding performance in the delivery of a positive experience for patients during their hospital stay, as measured by Healthgrades, the leading online resource that helps consumers search, evaluate, compare and connect with physician and hospitals.
To be eligible for the Healthgrades 2013 Outstanding Patient Experience Award, MedCentral Shelby Hospital met the clinical quality threshold for this award and has data for a minimum number of HCAHPS surveys:
- Clinical Quality Threshold – MedCentral Shelby Hospital ranked among the top 80% of hospitals for clinical quality as ranked by average z-score across the conditions and procedures that Healthgrades evaluates using Medicare data.
- Minimum Number of HCAHPS Surveys – MedCentral/Shelby Hospital has data for at least 100 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys to reliably assess performance.
“Patients appreciate the flow of communication between health care providers and the healing, quiet and clean environment provided at MedCentral Shelby Hospital,” said Theresa Roth, vice president and chief operating officer of MedCentral Shelby Hospital.
“It sounds cliché, but we do take care of you like you are family. We are a small town hospital with big city medicine.”
Services provided at MedCentral Shelby Hospital include cardiology, emergency department, general medicine, laboratory, OB-GYN, oncology, orthopedics, physical and occupational therapy, radiology, respiratory therapy, general surgery and transitional care.
“As hospitals continue to struggle with the delivery of high-quality, safe care in the face of mounting financial and regulatory pressures, the hospitals who have achieved Healthgrades 2013 Outstanding Patient Experience Award stand above the rest in terms of providing the most positive experience for patients during their hospital stay,” said Evan Marks, Healthgrades vice president of Informatics and Strategy. “This exceptional performance reflects a commitment to superior quality of clinical care.”
Healthgrades, headquartered in Denver, Colorado, the leading online resource for comprehensive information about physicians and hospitals. More than 225 million consumers use the Healthgrades websites to search, evaluate, compare and connect with physicians and hospitals that best meet their treatment needs. Consumers are empowered through use of the Healthgrades proprietary information about clinical outcomes, satisfaction, safety, and health conditions to make more informed healthcare decisions and take action. For more information please visit